Frequently Asked Questions
Everything you need to know about creating your dream outdoor space.
What materials are your outdoor furniture pieces made from?
We use premium, weather-resistant materials including Grade-A teak, powder-coated aluminum, and UV-protected synthetic wicker to ensure longevity and durability in all climates.
Do you offer White Glove Delivery for large patio sets?
Yes, we offer professional White Glove Delivery which includes bringing the furniture to your preferred outdoor area, full assembly, and the removal of all packaging materials.
How should I maintain my teak furniture to keep its color?
To maintain the original golden-brown hue of teak, we recommend applying a high-quality teak sealer once a year. If left untreated, it will naturally weather to a beautiful silver-grey patina.
What is your return policy for outdoor decor and furniture?
We accept returns on most items within 30 days of delivery, provided they are in original, unused condition. Please note that custom orders and final sale items are non-returnable.
Are your outdoor cushions waterproof?
Our cushions are made with high-performance fabrics like Sunbrella, which are water-resistant and mold-resistant. While they can handle light rain, we recommend storing them or using furniture covers during heavy storms.
Do you provide a warranty on your products?
Yes, Terra Outdoor Living provides a limited warranty covering manufacturing defects in materials and workmanship. Warranty periods vary by product category, typically ranging from 1 to 5 years.